Inside Sales Rep

Cornwall Full Time $14.00/hr

Xplornet Communications Inc - Job Details

Posted: Aug 13, 2020
Expires: Oct 13, 2020

Based in either our Cornwall, ON, Fredericton or Woodstock, NB office you will be part of an enthusiastic sales team responsible for growing Xplornet’s customer base and providing win-win solutions that enhance our customer’s experience. As an Inside Sales Specialist, you will contribute to Xplornet’s success by answering inbound calls from potential customers and guide them through the decision making process. You will be responsible to offer Xplornet’s innovative broadband solutions to help enhance the customer’s lifestyle at work, home and play.

Are you looking for an opportunity that has unlimited earning potential with each customer interaction? Do you enjoy helping customers by analyzing their needs and offering a solution to meet those needs? Do you want to be a part of a fun, hard-working, winning team, where people enjoy coming to work to sell amazing technology and products? Are you ready to grow and develop with an amazing company?

We offer:

· Base hourly rate plus monthly bonus (Potentially earn 30-50% of your hourly wage)

· No cap on monthly bonus, and it is paid out monthly

· Every sale contributes to your monthly bonus

· Regular shift bid, weighted heavily on performance

· Regular sales incentive programs/contests with prizes

· Annual sales contests to win all-inclusive trip

· $2.00/hour Bilingual Premium (French/English)

· Excellent company benefits including health and dental

· Matched participation in group RRSP

· Onsite fitness facility (Fredericton/Woodstock offices)

· Strong focus on internal promotion, career path development and training

Your key responsibilities include:

· Answering inbound calls from potential customers to present the value of Xplornet Internet Services - no cold calling!

· Being the first impression for potential customers driven to contact us though our marketing efforts

· Actively listen to potential customers, analyze their needs and offer customized solutions

· Ask questions in order to identify customers’ needs

· Offer additional Xplornet products and services

· Using effective relationship building skills and probing abilities to successfully close the sale

· Working with partners and tools provided to schedule customer installation appointments

· Managing your individual prospects via out bound follow-up calls and emails

· Working independently towards individual and team objectives

The ideal candidate will possess:

• Bilingualism (French/English) is an asset

• Excellent communication skills, verbal and written, with strong closing techniques

• Excellent listening skills, know when to suggest additional products/services to increase customer satisfaction

• Strong time management and organizational skills

• Ability to multi-task with attention to detail

• Professionalism and tact in representing the organization

• Focus and self-motivation in accomplishing work objectives

• Working knowledge of Microsoft Office software and Internet browsers

• Familiarity with basic use of voice mail and electronic mail systems

We will:

• Provide training and support where you need it

• Give you autonomy in your day to day tasks and help you succeed!

How to apply

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